Hi guys any ideas on why i am constantly getting http 500 errors? But only when trying to get into the arcade, the rest of my site works great with no problems whatsoever. I cant get into the atcade at all now. I'll go back to RC4 tonight when I'm home from work.

1 minute ago, Logan said:

Hi guys any ideas on why i am constantly getting http 500 errors? But only when trying to get into the arcade, the rest of my site works great with no problems whatsoever. I cant get into the atcade at all now. I'll go back to RC4 tonight when I'm home from work.

 

what is your URL ?

 

Its chatarcade.co.uk LG, I have noticed that I can get in via Favourites so I'm guessing it's just the arcade home page. I'm going to delete other stuff that may be affecting it before going back to RC4 anyway.

I've also checked the error and system logs and they're clear.

 

Every link in the dropdown menu work fine it just seems to be the arcade homepage.

Edited December 4, 20196 yr by Logan
more info

This is the latest error log from my server

Quote

Wed Dec 04 18:21:57 2019] [error] [client 88.110.121.124:0]  
[Wed Dec 04 18:21:57 2019] [error] [client 88.110.121.124:0] mmap() failed: [12] Cannot allocate memory 
[Wed Dec 04 18:21:57 2019] [error] [client 88.110.121.124:0]  
[Wed Dec 04 18:21:57 2019] [error] [client 88.110.121.124:0] mmap() failed: [12] Cannot allocate memory 
[Wed Dec 04 18:21:57 2019] [error] [client 88.110.121.124:0] PHP Fatal error:  Out of memory (allocated 37748736) (tried to allocate 1171456 bytes) in /home/sites/chatarcade.co.uk/public_html/init.php on line 653 

 

41 minutes ago, Logan said:

This is the latest error log from my server

 

 

What version of php ypu have?

 

To check your PHP memory limit, create an empty file with this in it and uploaded to your website:

<?php
phpinfo();
?>

This will show you the "memory_limit" parameter for PHP.
 

You can increase you memory_limit in php.ini file

@Logan you should contact your host

 

mmap() failed: [12] Cannot allocate memory   -   this error show that server has some problems with some faulty application/s 

 

You can found those applications in your cPanel.

Edited December 4, 20196 yr by bosss

Thanks Boss already been in touch with my host and awaiting a reply. the error is basically saying we don't have enough memory but the memory its asking for is far less than our allocated memory.

 

PHP version is 7.3.12

Edited December 4, 20196 yr by Logan

Hope you will fix issue and found plugin or application cause of high memory usage.

 

 

You can also use this:

 

 

When you click on 'Support', you get this page in the upper right portion.  You can click on 'phpinfo' there to get that page, and you can also click on 'System Check', one of the things it will tell you is if you have enough memory set for PHP (128MB), among 30 other settings too.

Yep already checed that Tube, set to 128meg, my host came back to tell me that they had increased the memory but not what memory ad the php memory has always been 128meg. I find it strange thatbits only the arcade homepage I can get into the arcade via the favourites. Ive disabled plugins and apps that may be related but still the same and intermittent it's about 50/50 you can get in.